Our Story & Ethos

A fresh approach to mortgages and protection

At Austin Friars, we know that the world of mortgages can feel daunting. We are here to change that. Operating from the City of London, we combine deep market expertise with an unwavering commitment to honesty, transparency, and personal care.

FCA Regulated (OC419618)
CeMAP Qualified Advisers
Enduring Client Partnerships
The collaborative team at Austin Friars Financial Services
Client-First Partnership Building multigenerational relationships
Our Philosophy

Redefining What Financial Advisory Feels Like

Our focus is on understanding your individual lifestyle and delivering advice that is right for you. We see our clients as part of our extended family.

More Than Just Mortgages

In short, we are about more than just transactions. We are here to help you navigate the entire journey to home ownership and wealth preservation, one clear step at a time.

Enduring Partnerships

Creating lasting partnerships is our core focus. We strive to understand your unique goals, offering tailored advice that empowers you to make informed decisions for decades to come.

FCA Consumer Duty

Our advice adheres strictly to the highest standards of the UK Financial Conduct Authority. We take personal and regulatory accountability for the suitability of every mortgage and protection recommendation.

The Austin Friars Code

Our Three Core Values

These principles guide our interactions with clients, lending partners, and each other every single day.

We are about people

We place people at the heart of our business. We do not just provide a service; we aim to build trusted, long-term partnerships with our clients. Our ability to understand and our in-depth expertise enables us to deliver mortgage and protection advice that is right for you, whatever your circumstances.

We are about ethics

It is paramount to us that we remain transparent and act in an ethical manner for our clients. As trusted advisors, we always put our clients' needs first. We work together, as one team, inspiring respect through our partnership to genuinely help our clients realise their financial potential without inflated premium margins.

We are about team

We continue to develop as we embrace new challenges, adapting our approach to suit our clients' lifestyle and aspirations. We provide lasting and meaningful careers for our staff, nurturing talent through shared knowledge and experience. We develop professional opportunities reflecting best practice in our industry.

Advisory Leadership & Support

Meet Our Team

Qualified CeMAP consultants and dedicated support managers guiding your mortgage journey from submission through to completion.

Andre Botes CeMAP - Mortgage and Protection Consultant CeMAP

Andre Botes

Mortgage and Protection Consultant

As a dedicated mortgage and protection adviser, Andre brings a relentless commitment to client service, a keen eye for detail, and an exceptional work ethic. He is passionate about keeping up to date with shifting lending criteria, ensuring positive energy and high standards at every stage.

Personal interests: Golf, rugby, cricket, culinary arts, and entertaining friends and family.
Costas Costa CeMAP - Mortgage and Protection Consultant CeMAP

Costas Costa

Mortgage and Protection Consultant

A client-focused adviser dedicated to holistic financial support. Costas combines strategic mortgage advice with deep understanding of family protection, helping clients achieve long-term financial security with clarity and confidence.

Personal interests: Passionate photographer, global travel, hiking trails, and cherished time with family.
Tim Scorer CeMAP - Mortgage and Protection Consultant CeMAP

Tim Scorer

Mortgage and Protection Consultant

Highly experienced adviser with a stellar reputation for tackling complex, non-standard cases head-on. Tim thrives on underwriting challenges that others find daunting. His approach is process-driven, ensuring compliance is never compromised.

Personal interests: Cooking, camping, and outdoor family activities that cultivate creativity, strategy, and patience.
Abbie King - Support Manager Management

Abbie King

Support Manager

Abbie joined Austin Friars in October 2018 in the support team before being promoted to Support Manager in November 2020. She leads operational development and process optimization, ensuring seamless case progression from initial enquiry through to completion.

Personal interests: Socialising with friends, reading, and long walks on the coast with her dog.
Dominika Zdanska - Support Supervisor Operations

Dominika Zdanska

Support Supervisor

With over three years at Austin Friars, Dominika supervises daily support workflows while studying towards full qualification as a Protection Advisor. She is devoted to delivering five-star client service whether assisting first-time buyers or protecting families.

Personal interests: Family time, reading, international travel, and exploring hiking trails.
Mira Mataj - Mortgage and Protection Support Support

Mira Mataj

Mortgage and Protection Support

Mira is passionate about helping people and working with an advisory team that continually goes above and beyond. She provides empathetic, meticulous assistance to ensure clients feel supported throughout their application journey.

Personal interests: Spending quality time creating lasting memories with family and friends.
Adam Golding - Mortgage and Protection Support Support

Adam Golding

Mortgage and Protection Support

Master's degree graduate with two years of industry experience on either side of university. Adam's goal is to make the mortgage and protection journey as swift and stress-free as possible, providing diligent assistance from submission through to completion.

Personal interests: Competitive sports, with primary passions in football and golf.
Regulatory Governance

Authorised, Regulated & Accountable

Your finances are protected by the highest UK legal frameworks.

FCA Authorisation

Austin Friars Financial Services LLP is directly authorised and regulated by the Financial Conduct Authority (FCA Registration Number OC419618).

Whole-of-Market Scope

We are not tied to any single lender or insurance provider. We search the entirety of the UK intermediary mortgage and protection market.

UK GDPR & ICO Registered

All client data is treated with rigorous confidentiality and processed in strict compliance with the Data Protection Act 2018 and the Information Commissioner's Office.

Ready to Speak With Our Team?

Experience financial advisory the way it should be: friendly, expert, and transparent. Contact our City of London office today to schedule your consultation.

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